Cancellation and Rebooking Policy
Book with confidence
We understand that plans can change
We know that life doesn’t always go according to plan. Booking an international Spanish immersion experience is an exciting commitment, and we want you to feel confident when choosing Iguana Abroad.
That’s why we offer flexible rebooking options designed to help you make the most of your booking, even if your circumstances change. Whether you’d like to join us at a different time, choose another group program, or explore a complete private Spanish immersion experience, we’ll do our best to help you find an alternative that works for you.
Our rebooking policy
Your booking, Your flexibility
Our Spanish immersion programs in Mexico are designed to be memorable, rewarding experiences. If you can’t attend on your original dates, our flexible rebooking policy gives you the opportunity to transfer the value of your course fees to another available Iguana Abroad program.
Choose the experience thats right for you
Any future group program
Transfer your eligible booking value to any available group Spanish immersion program in a future season, giving you the flexibility to choose different dates or even a completely different program.
Your own private immersion program
Prefer a more personalized experience? Transfer your eligible booking value toward a complete private Spanish immersion program, tailored to your goals, interests and schedule.
Simple and Straightforward
1. Get in Touch
If your plans change, contact us as soon as possible. We'll be happy to talk through your situation and explain the rebooking options available to you.
2. Explore Your Options
Choose another available group Spanish immersion program, join us in a future season, or discuss transferring your booking value towards a complete private immersion experience.
3. Agree on the Details
We'll help you find a suitable alternative, confirm availability, and explain any price difference before you decide. Everything will be clear before we proceed.
4. Confirm Your New Booking
Once we've agreed on the arrangements, we'll confirm your transfer in writing, including your new dates and program details, so you can look forward to your Spanish immersion experience with confidence.